Privacy Policy and Data Protection

Privacy policy
01

Purpose of This Privacy Policy

Cette politique a pour but d’informer les utilisateurs du site arkhame.com sur la collecte, l’utilisation, la conservation et la divulgation des renseignements personnels fournis lors de l’utilisation du site.

It applies to the entire site, as well as the products and services offered.

02

Applicable Laws

This policy is established in accordance with applicable laws on the protection of personal information, including Quebec’s Law 25.

03

Consent

By using this site, you agree to the terms set out in this Privacy Policy, as well as the collection, use, and retention of information in accordance with it.

If you do not accept this policy, we invite you not to use the site.

04

Collection and Use of Information

When using the site, certain personal information may be requested, including your name, email address, mailing address, or phone number.

This information may be used to contact you, identify you, personalize your experience, improve customer service, process certain requests, or improve the site.

05

Log Data

Like most websites, certain technical data may be collected automatically during your visit, including your IP address, browser type, pages visited, the date and time of the visit, time spent on the site, and certain usage statistics.

06

Communication

Personal information may be used to send you communications, newsletters, marketing materials, or information that may be of interest to you.

You can unsubscribe from these communications by following the instructions provided in the emails you receive.

07

Disclosure to Third Parties

Personal information is not sold, traded, or transferred to third parties without consent, except when necessary to provide a requested product or service.

Certain trusted third parties may be involved in operating the site or related activities, provided they agree to keep the information confidential.

08

Business Transactions

In the event of a merger, acquisition, or sale of assets involving Arkhame, personal information may be transferred. Users will be informed in advance of any applicable transfer.

09

Disclosure When Required by Law

Arkhame may disclose personal information when required by law, in response to a legitimate request from the competent authorities, or when such disclosure is necessary to protect the security and integrity of the site.

10

Retention Period

Personal information is retained only for as long as necessary for the purposes for which it was collected, unless otherwise required by law.

11

Security Measures

Appropriate security measures are in place to protect personal information transmitted or processed through the site.

However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

12

Links to Other Sites

The site may contain links to third-party websites. Arkhame does not control these sites and is not responsible for their content, privacy policies, or practices.

13

Protection of Minors

The site is not intended for minors and does not knowingly collect personal information from children under the age of 14.

If such information comes to our attention, it will be deleted as soon as possible.

14

Your Rights

You may request access to, correction, modification, or deletion of the personal information we hold about you, to the extent provided by law.

You may also change or withdraw your consent, subject to reasonable notice and applicable obligations.

15

Data Modification or Deletion

For any request regarding your personal information, you may contact the person responsible for the protection of personal information at the following address: [email protected].

16

Online Policy Only

This policy applies only to information collected through the website and does not apply to information collected offline.

17

Policy Changes

Arkhame reserves the right to modify this Privacy Policy as needed. Any changes will be posted on the site.

18

Cookie Policy

The site may use cookies to collect certain information and improve the user experience.

You can set your browser to refuse cookies or to alert you when they are being sent. However, some site features may be limited.

19

Do Not Track

The “Do Not Track” feature can be enabled in some browsers to indicate to the sites you visit that you do not want certain information to be collected.

Tools such as Google Analytics or advertising services may use cookies to optimize the display of certain ads.

20

Contact

If you have any questions about this Privacy Policy, you can contact us at: [email protected].

Montreal, Quebec, Canada.