Privacy policy and data protection
Purpose of this privacy policy
This policy is intended to inform users of the arkhame.com site about the collection, use, retention and disclosure of personal information provided when using the site.
It applies to the entire site as well as to the products and services offered.
Applicable laws
This policy is established in accordance with applicable laws regarding the protection of personal information, in particular Law 25 in Quebec.
Consent
By using this site, you consent to the terms set out in this privacy policy, and to the collection, use and retention of information in accordance with it.
If you do not accept this policy, we invite you not to use the site.
Collection and use of information
When using the site, certain personal information may be requested, including name, email address, postal address or telephone number.
This information may be used to contact you, identify you, personalize your experience, improve customer service, process certain requests or improve the site.
Log data
Like most websites, certain technical data may be collected automatically during your visit, including IP address, browser type, pages viewed, date and time of visit, duration of visit, and certain usage statistics.
Communications
Personal information may be used to send communications, newsletters, marketing materials or information that may be of interest to you.
You can unsubscribe from these communications by following the instructions provided for this purpose in the emails received.
Disclosure to third parties
Personal information is not sold, exchanged or transferred to third parties without consent, except when necessary to provide a requested product or service.
Certain trusted third parties may be involved in the operation of the site or activities, provided that they undertake to preserve the confidentiality of the information.
Business Transactions
In the event of a merger, acquisition or sale of assets involving Arkhame, personal information may be transferred. Users will be informed in advance of any applicable transfer.
Disclosure when required by law
Arkhame may disclose personal information when required to do so by law, upon a lawful request from competent authorities, or when such disclosure is necessary to preserve the security and integrity of the Site.
Retention period
Personal information is only kept for the period necessary for the purposes for which it was collected, unless otherwise required by law.
Security measures
Appropriate security measures are put in place to protect personal information transmitted or processed by the site.
However, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
Links to other sites
The site may contain links to third party sites. Arkhame does not control those sites and is not responsible for their content, privacy policies or practices.
Protection of minors
The site does not target minors and does not intentionally collect personal information from children under 14 years of age.
If such information comes to our attention, it will be deleted as soon as possible.
Your rights
You may request access, correction, amendment or deletion of personal information we hold about you, to the extent permitted by law.
You may also change or withdraw your consent, subject to reasonable notice and applicable obligations.
Modification or deletion of data
For any request relating to your personal information, you can contact the person responsible for the protection of personal information at the following address: [email protected].
Online policy only
This policy only concerns information collected through the website and does not apply to information collected offline.
Policy Changes
Arkhame reserves the right to modify this privacy policy as necessary. Any modification will be published on the site.
Cookie Policy
The site may use cookies to collect certain information and improve the user experience.
You can configure your browser to refuse cookies or notify you when they are sent. However, certain functionality of the site may be limited.
Do Not Track
The Do Not Track feature may be enabled in some browsers to indicate to sites you visit that you do not want certain information collected.
Tools such as Google Analytics or advertising services may use cookies to optimize the display of certain advertisements.
Contact
If you have any questions regarding this privacy policy, you can contact us at the following address: [email protected].
Montreal, Quebec, Canada.